Why misunderstandings arise between humans and dogs

|Marco Muscarello
Hund schaut aufmerksam zu seinem Menschen – gegenseitiges Verständnis und klare Kommunikation helfen dabei, Missverständnisse im Alltag zu reduzieren.

You mean one thing, but your dog responds differently. Before thinking, “It’s doing that on purpose,” check which cues it is actually receiving in this situation and what it has already learned.

This article examines conflicting cues and changing expectations. It does not repeat the general observation check for dog signals and is not a substitute for assessment in cases of fear or discomfort.

Your goal for this article

You can state a specific expectation, compare the word with the action, and simplify the sequence instead of inferring an intention from a lack of response.

Your intention is not the same as a learned signal

The fact that you clearly mean one thing does not prove that your dog has associated the desired action with it under these conditions. Check whether the skill has been established and what other cues have been present so far.

Even a familiar word does not necessarily mean the same thing everywhere: Perhaps you use “Wait” to mean standing still, taking a longer pause, and sometimes merely as a casual remark. This is a reason to clarify your usage, not to blame the dog.

A personal example: “Wait” at the garden gate

At a securely fenced garden gate, you say “Wait.” At the same time, you open the gate and move forward. Your dog follows. You expected it to stay behind, even though your moving along is often the beginning of a shared activity.

The observation does not prove that your dog is ignoring the word or that a particular body movement is always more important than speech. It initially shows that you are giving different cues at the same time and that you should assess the expected skill.

First define what you want: for example, briefly staying in a suitable spot in front of an opening. If that has not yet been established, practise a small, appropriate task under safe conditions with a reward. Do not immediately expect your dog to stay behind while you leave its field of vision.

Until the necessary skill is available, manage the door safely. An exercise does not replace fencing or suitable safety measures and supervision. At a door leading to traffic or other hazards, an unsecured attempt is not appropriate.

Four questions for checking a cue

What exactly do I expect?

Are you naming an observable action, or just a goal such as “being good”?

What am I saying?

Are you using the word consistently for this task, or also casually with other meanings?

What am I doing at the same time?

Which movement, hand gesture, or change in the routine accompanies the word?

What has already been learned?

Under what conditions does the specific ability succeed? What is new in this situation?

Which change fits which contradiction?

One word refers to several different tasks

Define a clear meaning for the current exercise. If you want to introduce a new distinction, it needs an appropriate setup, not just a new word.

You ask the animal to stay behind while simultaneously initiating moving on together

Simplify the routine and check the level of training. Do not keep adding more words or larger gestures.

Different people expect different actions

Agree on a specific task and a suitable routine. You do not have to appear identical, but the expectations should be understandable and practical to implement.

The task succeeds only with a specific form of assistance

Consider this assistance as a possible part of the routine learned so far. Gradually establishing the new routine is more sensible than suddenly removing all assistance and assuming intent.

The cues are the same, but the environment is new or more difficult

Choose easier conditions. This does not automatically indicate a communication contradiction; it may reflect a changed requirement.

The response is new or associated with significant difficulties

Keep other explanations open. In cases of fear or possible discomfort, individual help or veterinary assessment is needed rather than merely different wording.

Practical tip: One cue, one clearly defined task

First formulate what you actually want to practise. “Stay in this spot briefly” is easier to establish and assess than “Respect the door.”

Test one change at a time

First choose a simple, safe situation and one specific simplification. If you change the word, movement, location, and duration at the same time, it remains unclear what helped.

Observe whether the task becomes more manageable under these conditions. A successful attempt proves neither a specific previous cause nor an ability in all situations.

Your agreement for the next attempt

My task: What specific action do I expect?

My cue: Which signal that has already been appropriately established will I use?

My routine: Which actions accompany it?

My simplification: Which one requirement will I withdraw?

My safeguard: How can necessary safety and care remain ensured regardless of the success of the exercise?

Boundaries and professional help

The door example and cue check are practical guidance, not an individual training plan. Secure doors and other hazards independently of the dog's behavior. Avoid intimidation, painful tools, and forced repetitions. In cases of fear, escape attempts, or danger, seek qualified individual support. New changes and possible pain should be assessed by a veterinarian. Immediate safety and necessary care take priority.

Frequently asked questions

Is my dog deliberately ignoring me when he reacts differently?

The action alone does not prove this intention. Check the cues, training level, conditions, and possible other causes.

Is body language always stronger than a word?

A blanket ranking does not help with every dog or every task. Check which cues were learned in your specific process.

Should I repeat the cue more often?

Repeating the word more often does not automatically clarify the task. Simplify the conditions and review the progression.

Do all people need to have exactly the same posture?

Not necessarily. Above all, agree on a specific expectation and a clear, appropriately structured process.

Expert sources and context

Associations, reinforcement, and gradual progression: Gary M. Landsberg, “Behavior Modification in Dogs,” MSD Veterinary Manual.

Read learning basics →

Specific procedure and possible medical causes: Gary M. Landsberg, “Diagnosing Behavior Problems in Dogs,” MSD Veterinary Manual.

Read diagnostic basics →

English-language sources, accessed on October 4, 2026. The garden gate example and the cue check are practical illustrations of our own. The sources do not establish a general ranking between body language and words.

Read more

Understanding & Communication with Dogs - Why Understanding Is More Important Than Commands

The overview: Separate observation, possible explanation, and appropriate decision.

Read article →

The next step

The course “Understanding & Communication - Understanding Your Dog Better” was announced in the previous course overview as coming soon. Until then, you can find more articles in the guide. If you are experiencing significant strain or safety risks, seek individual help instead of waiting for a course.

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About the author

Marco Muscarello is the founder of FitStart Group and a federally certified management specialist. He has led teams for over 15 years and supports people through professional and personal changes.

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